Privacy Policy
Last updated: March 12, 2025

1. Who We Are

We are Sabine Van Rijsselberge and Steven De Backer, owners of Château Gioux, a chambre d’hôtes located at 23460 Saint-Pierre-Bellevue, 5 Gioux, France. Our website is www.chateaugioux.com. For any privacy-related inquiries, you can contact us at info@chateaugioux.com.

N° SIREN : 930445242

2. What Personal Data We Collect and Why

We collect certain data to provide our services and ensure our website functions properly:

• Contact information (such as name, email address, and phone number) when you send us a message through a contact form or make a reservation.

• Booking details (such as stay dates and preferences) to organize your stay.

• Technical data (such as IP address, browser details, and visited pages) via analytical tools like Google Analytics.

• Billing information when you book a stay with us.

3. How We Collect Data

• Through the contact and booking forms on our website.

• Via cookies and tracking technologies (see cookie policy below).

• When processing a reservation or invoice.

4. How Long We Retain Data

We do not retain your data longer than necessary:

• Contact form submissions: up to 1 year.

• Billing records: 10 years (legal requirement).

• Analytical data: up to 26 months.

• Booking details: 3 years after your last stay.

5. With Whom We Share Data

We only share your data when necessary:

• With booking platforms we collaborate with, such as [e.g., Booking.com or Airbnb, if applicable].

• With service providers (such as hosting and payment providers) that assist us in offering our services.

• With government authorities, when legally required.

6. Your Rights

You have the right to:

• Access, correct, or delete your data.

• Object to data processing.

• Transfer your data to another service provider.

• File a complaint with the CNIL (the French data protection authority) if you believe we are violating your privacy.

For requests, please contact us at info@chateaugioux.com.

Cookie Policy
Last updated: March 12, 2025

1. What Are Cookies?

Cookies are small files stored on your device to improve your user experience. Some cookies are necessary for the website to function, while others are used for analytics and marketing purposes.

2. What Cookies Do We Use?

We use the following cookies:

• Essential cookies: Necessary for site functionality (e.g., security and navigation).

• Analytical cookies: To measure website traffic (e.g., Google Analytics).

• Marketing cookies: For personalized ads or social media integration (e.g., Facebook Pixel, if applicable).

3. How Can You Manage Cookies?

Upon your first visit, we ask for your consent for non-essential cookies. You can manage or delete cookies at any time through:

• The cookie settings on our website.

• Your browser settings (see https://www.aboutcookies.org/).

4. Third-Party Services

We use third-party services such as Google Analytics and social media plugins. These services may place their own cookies. Please refer to their privacy policies for more information.

Changes to This Policy
We may update this privacy policy and cookie statement. Changes will be published on this page.

If you have any questions, please contact us at info@chateaugioux.com.